Customer Service Improvement

Answer

Kevin Gould and Romain Lapeyre discuss proactive customer experience strategies and using Gorgias to improve support metrics for DTC brands.

Source: Bonus: Glamnetic's Kevin Gould Gets Proactive About Customer Experience with Gorgias' Co-Founder, Romain Lapeyre on DTC Podcast.

Top episodes

1. 1. Bonus: Glamnetic's Kevin Gould Gets Proactive About Customer Experience with Gorgias' Co-Founder, Romain Lapeyre

   DTC Podcast

   Kevin Gould and Romain Lapeyre discuss proactive customer experience strategies and using Gorgias to improve support metrics for DTC brands.

2. 2. Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center

   DTC Podcast

   True Classic's Breanna Moreno shares how to transform customer support from a cost center into a growth-driving lean operation.

3. 3. Ways You Can Improve Your Customer Service with Gorgias

   Winning With Shopify Podcast: Ecommerce Growth for Shopify Store Owners

   Gorgias' Neil Forrest joins to discuss identifying customer service improvements, marketing automation, and leveraging user-generated content from support.

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