Customer Service Improvement

Answer

Breanna Moreno discusses transforming customer support from a cost center into a profit-generating engine for major DTC brands.

Source: Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center on DTC Podcast.

Top episodes

1. 1. Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center

   DTC Podcast

   Breanna Moreno discusses transforming customer support from a cost center into a profit-generating engine for major DTC brands.

2. 2. Bonus: Glamnetic's Kevin Gould Gets Proactive About Customer Experience with Gorgias' Co-Founder, Romain Lapeyre

   DTC Podcast

   Romain Lapeyre (Gorgias) and Kevin Gould discuss proactive customer experience strategies and key support metrics.

3. 3. Ep 306: "Enlightened Hospitality" and the Secret to Killer CX with Eli Weiss from Jones Road Beauty

   DTC Podcast

   Eli Weiss shares the secret to 'killer CX' and how hospitality principles can be applied to improve DTC customer service.

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