VP of Customer Experience at Baseball Lifestyle discusses how prioritizing customer experience helped scale the brand from $2M to $150M.
VP of Customer Experience at Baseball Lifestyle discusses how prioritizing customer experience helped scale the brand from $2M to $150M.
Ethan Song, founder of Frank & Oak, discusses how to use personalized customer service as a foundational pillar for building a sustainable brand.
Alex Hormozi explains why founders should manually handle customer service to learn how to better sell and serve their audience before scaling.