Customer Service Impact On Sales

Answer

Nick and Neil Forrest from Gorgias discuss how to leverage customer service and social media to drive purchases and improve retention in the face of rising acquisition costs.

Source: Ways You Can Improve Your Customer Service with Gorgias on Winning With Shopify Podcast: Ecommerce Growth for Shopify Store Owners.

Top episodes

1. 1. Ways You Can Improve Your Customer Service with Gorgias

   Winning With Shopify Podcast: Ecommerce Growth for Shopify Store Owners

   Nick and Neil Forrest from Gorgias discuss how to leverage customer service and social media to drive purchases and improve retention in the face of rising acquisition costs.

2. 2. Generate Additional Revenue Easily From Your Customer Support

   Winning With Shopify Podcast: Ecommerce Growth for Shopify Store Owners

   Philippe from Gorgias explains how Shopify store owners can generate additional revenue by transforming their customer support into a growth-focused channel.

3. 3. SE05 EP09: How to Turn Contact Centres to Profit Centres

   2X eCommerce Podcast

   GQ Fu of LTVplus joins the show to discuss transforming customer support from a cost center into a profit-driven sales asset.

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