Customer Service Excellence

Answer

Breanna Moreno discusses how True Classic transforms customer support into a profit engine using personalization and lean operations.

Source: Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center on DTC Podcast.

Top episodes

1. 1. Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center

   DTC Podcast

   Breanna Moreno discusses how True Classic transforms customer support into a profit engine using personalization and lean operations.

2. 2. Ep 306: "Enlightened Hospitality" and the Secret to Killer CX with Eli Weiss from Jones Road Beauty

   DTC Podcast

   Eli Weiss shares the secrets to killer customer experience through the lens of hospitality for the brand Jones Road Beauty.

3. 3. Pete Nordstrom on loyalty: 'Being helpful and kind to customers pays off'

   The Glossy Podcast

   Nordstrom President Pete Nordstrom discusses the family legacy of service excellence and why kindness is a retail competitive advantage.

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