Customer Service Efficiency

Answer

Kevin Gould and Romain Lapeyre from Gorgias explore proactive customer experience strategies and key support metrics for e-commerce growth.

Source: Bonus: Glamnetic's Kevin Gould Gets Proactive About Customer Experience with Gorgias' Co-Founder, Romain Lapeyre on DTC Podcast.

Top episodes

1. 1. Bonus: Glamnetic's Kevin Gould Gets Proactive About Customer Experience with Gorgias' Co-Founder, Romain Lapeyre

   DTC Podcast

   Kevin Gould and Romain Lapeyre from Gorgias explore proactive customer experience strategies and key support metrics for e-commerce growth.

2. 2. Driving Profits Through Customer Service with eDesk’s Gareth Cummings

   eCommerce MasterPlan

   eDesk CEO Gareth Cummings explains how AI-powered support tools can transform customer service into a profit center for e-commerce brands.

3. 3. [Greatest Hits] The Key to Successful Scaling in eCommerce Business with Karl Lillrud Global eCommerce Expert

   The eCom Ops Podcast

   Global e-commerce expert Karl Lillrud shares insights on scaling through operational efficiency and optimized workflows.

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