Customer Service Automation

Answer

Focuses on Gareth Cummings, CEO of eDesk, discussing AI-powered customer support helpdesks and using AI to improve customer experience and efficiency.

Source: Driving Profits Through Customer Service with eDesk’s Gareth Cummings on eCommerce MasterPlan.

Top episodes

1. 1. Driving Profits Through Customer Service with eDesk’s Gareth Cummings

   eCommerce MasterPlan

   Focuses on Gareth Cummings, CEO of eDesk, discussing AI-powered customer support helpdesks and using AI to improve customer experience and efficiency.

2. 2. [Greatest Hits] Understanding The Significance Of Automation With Sean Kopen Of The Brick

   The eCom Ops Podcast

   Sean Kopen of The Brick shares how to set up transparent procedures for customer satisfaction using automation and proactive communication.

3. 3. [Special Mix] Ten Professionals Share the Role Automation Plays In eCommerce Business Operations

   The eCom Ops Podcast

   A curated mix of ten professionals discussing the role of automation in eCommerce, including its impact on customer relationships and smooth operations.

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