Customer Service Automation

Answer

Kunle Campbell explores turning fulfillment and operations into profit centers, specifically highlighting customer service automation.

Source: Turning Operations into a Profit Center → Kunle Campbell on 2X eCommerce Podcast.

Top episodes

1. 1. Turning Operations into a Profit Center → Kunle Campbell

   2X eCommerce Podcast

   Kunle Campbell explores turning fulfillment and operations into profit centers, specifically highlighting customer service automation.

2. 2. Bonus: Monos' Mike Wu on Scaling Customer Service with AI

   DTC Podcast

   Mike Wu from Monos discusses the transition to AI-driven customer service automation to scale support operations.

3. 3. [Special Mix] Ten Professionals Share the Role Automation Plays In eCommerce Business Operations

   The eCom Ops Podcast

   A curated 'special mix' episode featuring ten experts discussing various forms of ecommerce automation, including heavy focus on customer support.

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