Breanna Moreno of True Classic discusses transforming customer service from a cost center into a growth engine for DTC brands.
Breanna Moreno of True Classic discusses transforming customer service from a cost center into a growth engine for DTC brands.
Glamnetic’s Kevin Gould and Gorgias’ Romain Lapeyre explore proactive customer experience and scaling support.
A deep dive into leadership, SOPs, and operational excellence as building blocks for a customer-centric company.