Customer Satisfaction

Answer

Breanna Moreno discusses transforming customer service from a cost center into a profit-driving engine for the apparel brand True Classic.

Source: Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center on DTC Podcast.

Top episodes

1. 1. Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center

   DTC Podcast

   Breanna Moreno discusses transforming customer service from a cost center into a profit-driving engine for the apparel brand True Classic.

2. 2. How Baseball Lifestyle Grew from $2M to $150M with Customer Experience

   eCommerce Evolution

   Kristin Keys explains how Baseball Lifestyle scaled from $2M to $150M by prioritizing customer experience and post-purchase treatment.

3. 3. Bonus: Glamnetic's Kevin Gould Gets Proactive About Customer Experience with Gorgias' Co-Founder, Romain Lapeyre

   DTC Podcast

   Kevin Gould (Glamnetic) and Romain Lapeyre (Gorgias) discuss proactive CX strategies and building a culture focused on customer happiness.

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