Customer Retention Via Email

Answer

Focuses on using email and SMS strategies specifically to convert one-time buyers into repeat customers and improve retention rates.

Source: EP 9: How to Turn First-Time Buyers into Repeat Customers with Email and SMS on Send It!.

Top episodes

1. 1. EP 9: How to Turn First-Time Buyers into Repeat Customers with Email and SMS

   Send It!

   Focuses on using email and SMS strategies specifically to convert one-time buyers into repeat customers and improve retention rates.

2. 2. 374. Badass Basics: Optimizing the eCommerce Post-Purchase Experience

   eCommerce Badassery

   Explores the post-purchase customer journey and how email content plays a vital role in long-term retention beyond simple promotions.

3. 3. Ep 514: How Hestan Built a 40% Repeat Purchase Engine With Content & Plain Text Email | AKNF

   DTC Podcast

   A case study on how a luxury brand uses plain-text email and storytelling to maintain a 40% repeat purchase rate.

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