Customer Retention Through Email

Answer

Jessica Totillo Coster covers the post-purchase customer journey and how to use email content to drive long-term retention beyond the initial 48 hours.

Source: 374. Badass Basics: Optimizing the eCommerce Post-Purchase Experience on eCommerce Badassery.

Top episodes

1. 1. 374. Badass Basics: Optimizing the eCommerce Post-Purchase Experience

   eCommerce Badassery

   Jessica Totillo Coster covers the post-purchase customer journey and how to use email content to drive long-term retention beyond the initial 48 hours.

2. 2. Ep 514: How Hestan Built a 40% Repeat Purchase Engine With Content & Plain Text Email | AKNF

   DTC Podcast

   A case study on Hestan's 40% repeat purchase rate achieved through strategic storytelling and plain-text email sequences.

3. 3. EP 9: How to Turn First-Time Buyers into Repeat Customers with Email and SMS

   Send It!

   Jimmy Kim and Chase Dimond break down email and SMS strategies specifically designed to turn one-time buyers into loyal repeat customers.

← Search again on AskThePods