Customer Relationship Building

Top 3 podcast episodes answering this question on AskThePods · building long term customer relationships.

Answer

Mark and Ian Hammersley explain the 'Compounding Brand' model, focusing on turning first-time buyers into loyalists through CRM and retention.

Source: Ecommerce: The 5 Type Series: Type One The Compounding Brand on Ecommerce: The Hammersley Brothers.

Top episodes

  1. 1. Ecommerce: The 5 Type Series: Type One The Compounding Brand

    Ecommerce: The Hammersley Brothers

    Mark and Ian Hammersley explain the 'Compounding Brand' model, focusing on turning first-time buyers into loyalists through CRM and retention.

  2. 2. Jeff Rudes and Tara Rudes-Dann on L’Agence’s expansion to home and beauty

    The Glossy Podcast

    L’Agence’s leadership discusses brand expansion and using CRM to build the customer loyalty necessary for launching new product categories.

  3. 3. Shopify Marketing: Build Customer Trust That Converts By Matviy Matviyenko

    Winning With Shopify Podcast: Ecommerce Growth for Shopify Store Owners

    Matviy Matviyenko shares how to build customer trust and shift from transactional sales to long-term relationship marketing for Shopify stores.

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