Jen Gray explores how routine-based shopping behavior outweighs discounts for long-term Q4 success and customer stability.
Jen Gray explores how routine-based shopping behavior outweighs discounts for long-term Q4 success and customer stability.
Amazon corporate experts discuss new loyalty analytics tools to identify and target customers based on their specific repeat purchase behaviors.
Jason Friedman discusses tailoring e-commerce experiences by mapping the customer lifecycle and using personalization to influence behavior.