Philippe Roireau from Gorgias discusses how positive customer experience and efficient support platforms act as revenue generators for ecommerce stores.
Philippe Roireau from Gorgias discusses how positive customer experience and efficient support platforms act as revenue generators for ecommerce stores.
GQ Fu of LTVplus explores making customer support a profit center through world-class service teams and scalable support strategies.
Director of CX Adelle Emery shares insights on reducing customer frustration by improving navigation and the online user experience.