Jimmy Kim and Chase Dimond discuss the welcome flow, a critical retention automation that drives significant revenue and serves as the primary customer onboarding mechanism.
Jimmy Kim and Chase Dimond discuss the welcome flow, a critical retention automation that drives significant revenue and serves as the primary customer onboarding mechanism.
Explores the critical first 45 days of a customer's journey, emphasizing that onboarding begins at the first list sign-up, not the first purchase.
Alex Hormozi shares a case study of a portfolio company where improving customer onboarding was the primary solution to driving massive business growth.