Customer Journey Mapping

Answer

Ian and Mark Hammersley discuss how to identify growth levers by analyzing e-commerce sites and utilizing customer journey mapping.

Source: Ecommerce: Finding Your Next Big Thing on Ecommerce: The Hammersley Brothers.

Top episodes

1. 1. Ecommerce: Finding Your Next Big Thing

   Ecommerce: The Hammersley Brothers

   Ian and Mark Hammersley discuss how to identify growth levers by analyzing e-commerce sites and utilizing customer journey mapping.

2. 2. Tailoring the Perfect E-Commerce Experience - with Jason Friedman

   eCommerce Marketing Podcast

   Serial entrepreneur Jason Friedman explains how to use theater-inspired techniques and customer journey mapping to perfect the online shopping experience.

3. 3. How to Beat Competition by Brand Building Tactics on Amazon - John Berggren - Amazon Legends - Episode #317

   Amazon Legends Podcast

   Marketing Director John Berggren shares expert strategies for beating Amazon competition through brand building and customer journey mapping.

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