Rebekah Kondrat discusses how successful retail stores operate by optimizing omnichannel customer journey mapping and store operations.
Rebekah Kondrat discusses how successful retail stores operate by optimizing omnichannel customer journey mapping and store operations.
This episode investigates trends and challenges in the evolved retail customer journey, focusing on the divide between digital and physical experiences.
Harvey Ma explains how Albertsons Media Collective uses behavioral economics and journey mapping to drive retail media evolution.