Customer Journey Fragmentation

Top 3 podcast episodes answering this question on AskThePods · fragmented customer journeys.

Answer

Explores how the traditional linear marketing funnel has eroded, replaced by fragmented paths where discovery and purchase happen simultaneously in social feeds.

Source: The Future of the Funnel on Future Commerce.

Top episodes

  1. 1. The Future of the Funnel

    Future Commerce

    Explores how the traditional linear marketing funnel has eroded, replaced by fragmented paths where discovery and purchase happen simultaneously in social feeds.

  2. 2. Sasha Murrie - Journeyflow - Increased Profits through better Customer Journeys.

    eCommerce Australia

    Focuses on identifying friction points and gaps in the customer journey to improve conversion and profitability for iconic brands.

  3. 3. Closing the Gaps in Social Commerce Experiences

    Retail Remix

    Analyzes the gaps and promise of social commerce, helping brands optimize fragmented touchpoints across the social shopping landscape.

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