Customer Journey Fragmentation

Top 3 podcast episodes answering this question on AskThePods · customer journey fragmentation solutions.

Answer

Sasha Murrie discusses how minor hiccups on a website lead to journey fragmentation and lost profits, offering strategies for journey enhancement.

Source: Sasha Murrie - Journeyflow - Increased Profits through better Customer Journeys. on eCommerce Australia.

Top episodes

  1. 1. Sasha Murrie - Journeyflow - Increased Profits through better Customer Journeys.

    eCommerce Australia

    Sasha Murrie discusses how minor hiccups on a website lead to journey fragmentation and lost profits, offering strategies for journey enhancement.

  2. 2. Ecommerce: Finding Your Next Big Thing

    Ecommerce: The Hammersley Brothers

    The Hammersley brothers discuss finding growth levers through step-by-step customer journey mapping to identify where customers are dropping off.

  3. 3. How Albertsons Media Collective is Driving Retail Media’s Evolution

    Retail Remix

    Harvey Ma, with experience at Target and NielsenIQ, discusses digital transformation and mapping the customer journey in a fragmented retail media landscape.

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