Joanna Steele, the Senior Reviews and UGC Manager at Argos, discusses strategies for obtaining and leveraging customer reviews and content to drive retail sales.
Joanna Steele, the Senior Reviews and UGC Manager at Argos, discusses strategies for obtaining and leveraging customer reviews and content to drive retail sales.
Boris Zlatkin discusses how to move beyond disingenuous UGC and motivate customers to create authentic content for brands.
Jimmy Kim and Chase Dimond reveal strategies for integrating customer reviews and photos into email and SMS marketing to boost retention.