Explores how Payne Glasses uses AI to enhance customer experience, improve service scores, and drive optimizations through experimentation.
Explores how Payne Glasses uses AI to enhance customer experience, improve service scores, and drive optimizations through experimentation.
Mike Wu of Monos discusses scaling high-touch customer service using AI tools like Zowie to maintain quality while growing.
The CEO of Gleen discusses harnessing generative AI for customer service, focusing on feedback loops and data privacy.