Customer Experience Strategy

Answer

Eli Weiss discusses Jones Road Beauty's approach to 'Enlightened Hospitality' and building a superior customer experience strategy.

Source: Ep 306: "Enlightened Hospitality" and the Secret to Killer CX with Eli Weiss from Jones Road Beauty on DTC Podcast.

Top episodes

1. 1. Ep 306: "Enlightened Hospitality" and the Secret to Killer CX with Eli Weiss from Jones Road Beauty

   DTC Podcast

   Eli Weiss discusses Jones Road Beauty's approach to 'Enlightened Hospitality' and building a superior customer experience strategy.

2. 2. Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center

   DTC Podcast

   Breanna Moreno of True Classic explains how to transform customer support into a profit center through strategic CX and journey mapping.

3. 3. S05 EP45: Sealing the Second Purchase with a Customer Experience Strategy

   2X eCommerce Podcast

   Kunle and Vikas Bhambri discuss how to build a CX strategy that drives repeat purchases and increases lifetime value.

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