Customer Experience Strategy

Answer

Vikas Bhambri of Kustomer discuss building a CX strategy that drives repeat purchases and leverages omnichannel technology.

Source: S05 EP45: Sealing the Second Purchase with a Customer Experience Strategy on 2X eCommerce Podcast.

Top episodes

1. 1. S05 EP45: Sealing the Second Purchase with a Customer Experience Strategy

   2X eCommerce Podcast

   Vikas Bhambri of Kustomer discuss building a CX strategy that drives repeat purchases and leverages omnichannel technology.

2. 2. Ep 103: Olipop's Eli Weiss Goes Deep on Customer Experience

   DTC Podcast

   Olipop's Director of CX, Eli Weiss, dives deep into modern customer experience strategies for DTC brands.

3. 3. Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center

   DTC Podcast

   True Classic's Breanna Moreno explains how to map the customer journey and use personalization to transform service into profit.

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