Customer Experience Strategy

Answer

Vikas Bhambri of Kustomer discusses building a CX strategy that drives repeat purchases and personalizes the customer journey via data.

Source: S05 EP45: Sealing the Second Purchase with a Customer Experience Strategy on 2X eCommerce Podcast.

Top episodes

1. 1. S05 EP45: Sealing the Second Purchase with a Customer Experience Strategy

   2X eCommerce Podcast

   Vikas Bhambri of Kustomer discusses building a CX strategy that drives repeat purchases and personalizes the customer journey via data.

2. 2. Ep 103: Olipop's Eli Weiss Goes Deep on Customer Experience

   DTC Podcast

   Eli Weiss, Director of CX at Olipop, explains how to build a world-class customer experience that turns buyers into brand advocates.

3. 3. Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center

   DTC Podcast

   Breanna Moreno shares how True Classic uses customer journey mapping and personalization to elevate CX and drive growth.

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