Customer Experience Philosophy

Top 3 podcast episodes answering this question on AskThePods · customer experience philosophy.

Answer

Explores the philosophy that customer service has become the primary storefront, focusing on emotional branding and frictionless commerce.

Source: Service Is the New Storefront on Future Commerce.

Top episodes

  1. 1. Service Is the New Storefront

    Future Commerce

    Explores the philosophy that customer service has become the primary storefront, focusing on emotional branding and frictionless commerce.

  2. 2. Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center

    DTC Podcast

    Breanna Moreno from True Classic explains how to transform customer support into a profit center by focusing on the human touch and CX excellence.

  3. 3. Nail Profit before Site Extras, Owner Says

    Ecommerce Conversations

    Paolo Vidali suggests merchants focus on the fundamental pillars of CX—returns and service—before adding advanced site features.

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