Customer Experience Philosophy

Top 3 podcast episodes answering this question on AskThePods · customer experience philosophy.

Answer

John Sills discusses his 'leadership book of the year' on creating personal connections and customer-led success in eCommerce.

Source: The Human Experience: How to Create Personal Connections in eCommerce with author John Sills on eCommerce MasterPlan.

Top episodes

  1. 1. The Human Experience: How to Create Personal Connections in eCommerce with author John Sills

    eCommerce MasterPlan

    John Sills discusses his 'leadership book of the year' on creating personal connections and customer-led success in eCommerce.

  2. 2. Service Is the New Storefront

    Future Commerce

    Klaviyo's Kelly Thacker discusses the philosophy that service is the new storefront, focusing on emotional branding and frictionless CX.

  3. 3. Thoughtful Design: Inside Monica + Andy’s Approach to Children’s Apparel

    Retail Remix

    Monica Royer explains how a philosophy of thoughtfulness drives every brand decision and customer interaction at Monica + Andy.

← Search again on AskThePods