Customer Experience In Retail

Answer

Explores what retailers must get right to create compelling in-store experiences in an age of instant delivery.

Source: The Experience Equation: What Retailers Need to Get Right on Retail Remix.

Top episodes

1. 1. The Experience Equation: What Retailers Need to Get Right

   Retail Remix

   Explores what retailers must get right to create compelling in-store experiences in an age of instant delivery.

2. 2. #130: 3 elements for creating extraordinary retail experiences

   Retail Gets Real

   Jeffrey Rayport of Harvard Business School breaks down three essential elements for creating extraordinary retail experiences in a competitive market.

3. 3. #120 Sephora’s winning customer experience formula

   Retail Gets Real

   Sephora's EVP of Omni Retail shares the brand's successful formula for building a seamless and engaging customer journey.

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