Customer Experience In Physical Retail

Top 3 podcast episodes answering this question on AskThePods · improving customer experience in physical retail.

Answer

Jack Stratten explores how the world’s most innovative stores use technology and storytelling to redefine the physical shopping experience.

Source: Inside the World’s Most Innovative Retail Stores on Retail Remix.

Top episodes

  1. 1. Inside the World’s Most Innovative Retail Stores

    Retail Remix

    Jack Stratten explores how the world’s most innovative stores use technology and storytelling to redefine the physical shopping experience.

  2. 2. Investigating the Evolved Customer Journey: Trends, Challenges & Priorities

    Retail Remix

    This episode investigates the gaps between digital and physical retail and how to deliver a consistent customer experience across touchpoints.

  3. 3. Staying Human in a Robot World: The Power of H2H Engagement

    Retail Remix

    Focuses on the power of human-to-human engagement in physical retail and how to use technology to enhance rather than distract from the experience.

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