Customer Experience In Healthcare

Answer

Marcus Osborne (Walmart Health) discusses the consumerization of healthcare and building omnichannel experiences to increase accessibility.

Source: Walmart Health and the Consumerization Healthcare (feat. Marcus Osborne, Vice President of Walmart Health) on Future Commerce.

Top episodes

1. 1. Walmart Health and the Consumerization Healthcare (feat. Marcus Osborne, Vice President of Walmart Health)

   Future Commerce

   Marcus Osborne (Walmart Health) discusses the consumerization of healthcare and building omnichannel experiences to increase accessibility.

2. 2. The Underpinnings of Customer Lifetime Value With Reggie Black

   Up Arrow Podcast

   Reggie Black, co-owner of Better Way Health, discusses the importance of customer experience and lifetime value in the wellness and supplement industry.

3. 3. ‘An experience that’s bad, or at least a little weird’: Alto Pharmacy’s Matt Gamache-Asselin on why he entered the space

   Modern Retail Podcast

   Matt Gamache-Asselin of Alto Pharmacy explains how he used a digitally-native approach to disrupt and improve the 'weird' or 'bad' pharmacy customer experience.

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