Customer Experience In Healthcare

Answer

Marcus Osborne of Walmart Health discusses the consumerization of healthcare and building omnichannel experiences to make healthcare more accessible and affordable.

Source: Walmart Health and the Consumerization Healthcare (feat. Marcus Osborne, Vice President of Walmart Health) on Future Commerce.

Top episodes

1. 1. Walmart Health and the Consumerization Healthcare (feat. Marcus Osborne, Vice President of Walmart Health)

   Future Commerce

   Marcus Osborne of Walmart Health discusses the consumerization of healthcare and building omnichannel experiences to make healthcare more accessible and affordable.

2. 2. Digital Innovation Helping CVS Transform the Customer Experience

   Total Retail Talks

   CVS Pharmacy President Kevin Hourican explores how digital innovation and technology solutions are transforming the customer experience in the pharmaceutical retail space.

3. 3. The Underpinnings of Customer Lifetime Value With Reggie Black

   Up Arrow Podcast

   Reggie Black, co-owner of Better Way Health, discusses how prioritizing customer experience and phone support drives long-term value in the health and wellness sector.

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