Amanda Elam, CMO of Bloomreach, discusses personalizing customer experiences across all channels for DTC brands.
Amanda Elam, CMO of Bloomreach, discusses personalizing customer experiences across all channels for DTC brands.
Clare Hornby explores maintaining a price-quality equation through the DTC model and building customer relationships via omnichannel experiences.
Eli Weiss, then Director of CX at Olipop, goes deep into customer success, support, and building brand loyalty for DTC brands.