Parag Mamnani of WebGility discusses leveraging AI to transform and enhance the customer experience for small to medium-sized eCommerce businesses.
Parag Mamnani of WebGility discusses leveraging AI to transform and enhance the customer experience for small to medium-sized eCommerce businesses.
Sasha Murrie shares insights on increasing profits by identifying friction points and enhancing the customer journey.
Saks CEO Marc Metrick discusses luxury retail strategies, focusing on personalized service and seamless customer experience mapping.