Scot interviews Michelle Grant about her extensive career in customer experience design and her insights into retail strategy for major global brands.
Scot interviews Michelle Grant about her extensive career in customer experience design and her insights into retail strategy for major global brands.
VP of Ecommerce at Patrick Ta Beauty, Heidi Lim, explains how to craft digital experiences that balance brand storytelling with high-conversion design.
Parag Mamnani joins the show to discuss how small businesses can leverage AI to improve their customer experience and stay competitive in the evolving e-commerce landscape.