Customer Engagement Via Text

Answer

Explores the 'Conversational SMS Playbook,' focusing on how brands can win more orders by replying to customer texts in real time.

Source: Bonus: 26% of Brands Reply in Real Time: The Conversational SMS Playbook That Wins More Orders on DTC Podcast.

Top episodes

1. 1. Bonus: 26% of Brands Reply in Real Time: The Conversational SMS Playbook That Wins More Orders

   DTC Podcast

   Explores the 'Conversational SMS Playbook,' focusing on how brands can win more orders by replying to customer texts in real time.

2. 2. EP 48: The Rise of Conversational Commerce: Turning Email & SMS into Two Way Channels

   Send It!

   Discusses turning email and SMS into two-way channels to strengthen customer relationships and gain insights through conversational commerce.

3. 3. Greatest Hits: Where Brands Go Wrong with Liz Stack

   The eCom Ops Podcast

   Liz Stack discusses where brands go wrong with engagement and how to properly utilize SMS for timely customer interactions.

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