Customer Engagement Through Messaging

Answer

Explores conversational commerce by turning email and SMS into two-way engagement channels rather than just broadcast tools.

Source: EP 48: The Rise of Conversational Commerce: Turning Email & SMS into Two Way Channels on Send It!.

Top episodes

1. 1. EP 48: The Rise of Conversational Commerce: Turning Email & SMS into Two Way Channels

   Send It!

   Explores conversational commerce by turning email and SMS into two-way engagement channels rather than just broadcast tools.

2. 2. Greatest Hits: Where Brands Go Wrong with Liz Stack

   The eCom Ops Podcast

   Liz Stack discusses Yotpo's approach to brand management, emphasizing the use of SMS for proactive customer engagement and re-engagement.

3. 3. How Messaging Drives Contextual CX

   Retail Remix

   Explores how messaging applications provide contextual relevance and drive consumer engagement and conversions for retailers.

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