Customer Empathy

Answer

Kristian Alomá, PhD discusses building organizational empathy and using storytelling to connect with customer needs for brand success.

Source: DTC Storytelling: Why Brands Should Start With the Story With Kristian Alomá, PhD on Up Arrow Podcast.

Top episodes

1. 1. DTC Storytelling: Why Brands Should Start With the Story With Kristian Alomá, PhD

   Up Arrow Podcast

   Kristian Alomá, PhD discusses building organizational empathy and using storytelling to connect with customer needs for brand success.

2. 2. The Ins and Outs of Strategic Retention Marketing With Jess Chan

   Up Arrow Podcast

   Jess Chan explores why empathy is a critical entrepreneurial skill for retention marketing and lifecycle strategies.

3. 3. Marketer Finds Joy in 'Bigging' Others

   Ecommerce Conversations

   Aaron Orendorff shares how empathy and storytelling serve as powerful drivers for ecommerce success and personal resilience.

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