Customer Delight

Answer

Focuses on retention marketing, specifically exploring 'surprise and delight' tactics and segmentation to build customer loyalty.

Source: Loyalty, Surprise and Delight, and Segmentation on Hit Subscribe | The subscription ecommerce podcast by Recharge.

Top episodes

1. 1. Loyalty, Surprise and Delight, and Segmentation

   Hit Subscribe | The subscription ecommerce podcast by Recharge

   Focuses on retention marketing, specifically exploring 'surprise and delight' tactics and segmentation to build customer loyalty.

2. 2. Ep 306: "Enlightened Hospitality" and the Secret to Killer CX with Eli Weiss from Jones Road Beauty

   DTC Podcast

   Eli Weiss of Jones Road Beauty explains how to use hospitality principles and emotionally intelligent design to create superior customer experiences.

3. 3. Bonus: Glamnetic's Kevin Gould Gets Proactive About Customer Experience with Gorgias' Co-Founder, Romain Lapeyre

   DTC Podcast

   Leaders from Glamnetic and Gorgias discuss being proactive about CX and using personalized touches to build customer-centric brands.

← Search again on AskThePods