Customer Convenience

Answer

Sabrina Callahan of Sam's Club explains how the retailer uses digital tools like 'Scan and Go' to enhance customer convenience and optimize the shopping journey.

Source: Sam's Club Leans Into Digital to Optimize CX on Total Retail Talks.

Top episodes

1. 1. Sam's Club Leans Into Digital to Optimize CX

   Total Retail Talks

   Sabrina Callahan of Sam's Club explains how the retailer uses digital tools like 'Scan and Go' to enhance customer convenience and optimize the shopping journey.

2. 2. From Japan’s Konbini Culture to America’s Convenience Crisis: 7-Eleven’s Next Move | Reimagining Retail

   Behind the Numbers: an EMARKETER Podcast

   Explores the evolution of 7-Eleven and the broader retail landscape, contrasting Japan's convenience culture with current challenges in the US market.

3. 3. 266. The emergence of hyper convenience in retail with Cate Trotter of Insider Trends

   Retail Gets Real

   Insider Trends' Cate Trotter discusses the shift toward hyper convenience and ultra-fast fulfillment in the retail industry.

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