Customer Convenience

Top 3 podcast episodes answering this question on AskThePods · improving customer convenience.

Answer

Explores the evolution of convenience stores, contrasting Japan's successful culture with current challenges and future strategies for 7-Eleven in the US.

Source: From Japan’s Konbini Culture to America’s Convenience Crisis: 7-Eleven’s Next Move | Reimagining Retail on Behind the Numbers: an EMARKETER Podcast.

Top episodes

  1. 1. From Japan’s Konbini Culture to America’s Convenience Crisis: 7-Eleven’s Next Move | Reimagining Retail

    Behind the Numbers: an EMARKETER Podcast

    Explores the evolution of convenience stores, contrasting Japan's successful culture with current challenges and future strategies for 7-Eleven in the US.

  2. 2. Sam's Club Leans Into Digital to Optimize CX

    Total Retail Talks

    Sam's Club VP Sabrina Callahan discusses leveraging digital tools like 'Scan and Go' to optimize customer experience and convenience in a warehouse club setting.

  3. 3. The 4 Ways to Beat 99% Of Other Businesses | Ep 851

    The Game with Alex Hormozi

    Alex Hormozi discusses four ways to beat competition, with a heavy focus on 'ease'—making the customer's journey as frictionless and convenient as possible.

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