Customer Convenience

Answer

Explores the evolution of convenience stores, contrasting Japan's successful culture with current challenges and future strategies for 7-Eleven in the US.

Source: From Japan’s Konbini Culture to America’s Convenience Crisis: 7-Eleven’s Next Move | Reimagining Retail on Behind the Numbers: an EMARKETER Podcast.

Top episodes

1. 1. From Japan’s Konbini Culture to America’s Convenience Crisis: 7-Eleven’s Next Move | Reimagining Retail

   Behind the Numbers: an EMARKETER Podcast

   Explores the evolution of convenience stores, contrasting Japan's successful culture with current challenges and future strategies for 7-Eleven in the US.

2. 2. Sam's Club Leans Into Digital to Optimize CX

   Total Retail Talks

   Sam's Club VP Sabrina Callahan discusses leveraging digital tools like 'Scan and Go' to optimize customer experience and convenience in a warehouse club setting.

3. 3. The 4 Ways to Beat 99% Of Other Businesses | Ep 851

   The Game with Alex Hormozi

   Alex Hormozi discusses four ways to beat competition, with a heavy focus on 'ease'—making the customer's journey as frictionless and convenient as possible.

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