Eli Weiss of Jones Road Beauty discusses 'Enlightened Hospitality' and the secret to building authentic customer connections at scale.
Eli Weiss of Jones Road Beauty discusses 'Enlightened Hospitality' and the secret to building authentic customer connections at scale.
Explores the importance of human-to-human engagement and building emotional connections with customers in an increasingly automated retail world.
Fiona Stevens from LoyaltyLion explains how to build customer loyalty and scale Lifetime Value through effective CX and relationship management.