Customer Connection

Answer

Eli Weiss of Jones Road Beauty discusses building authentic customer connections through 'Enlightened Hospitality' and balancing personalization with scale.

Source: Ep 306: "Enlightened Hospitality" and the Secret to Killer CX with Eli Weiss from Jones Road Beauty on DTC Podcast.

Top episodes

1. 1. Ep 306: "Enlightened Hospitality" and the Secret to Killer CX with Eli Weiss from Jones Road Beauty

   DTC Podcast

   Eli Weiss of Jones Road Beauty discusses building authentic customer connections through 'Enlightened Hospitality' and balancing personalization with scale.

2. 2. Staying Human in a Robot World: The Power of H2H Engagement

   Retail Remix

   Retail Remix explores maintaining human connections in a digital world, focusing on emotional resonance and H2H engagement strategies.

3. 3. Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center

   DTC Podcast

   Breanna Moreno from True Classic shares how to infuse the human touch into customer support for one of the fastest-growing DTC apparel brands.

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