Customer Communication

Answer

Explores turning email and SMS into two-way conversational channels rather than just broadcast tools to strengthen customer relationships.

Source: EP 48: The Rise of Conversational Commerce: Turning Email & SMS into Two Way Channels on Send It!.

Top episodes

1. 1. EP 48: The Rise of Conversational Commerce: Turning Email & SMS into Two Way Channels

   Send It!

   Explores turning email and SMS into two-way conversational channels rather than just broadcast tools to strengthen customer relationships.

2. 2. 🏆 SHOPIFY 1% WINS: At SubSummit Someone Asked the Most Overlooked Shopify Growth Tactic is. Here's My Answer.

   Shopify1Percent

   Focuses on the post-purchase communication gap and using personalization to drive retention on Shopify.

3. 3. EP 9: How to Turn First-Time Buyers into Repeat Customers with Email and SMS

   Send It!

   Tactical advice on using direct communication channels (Email/SMS) to bridge the gap between a first purchase and long-term retention.

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