A deep dive into the four fundamental types of customer cohorts and how to use them to build a robust retention blueprint for DTC brands.
A deep dive into the four fundamental types of customer cohorts and how to use them to build a robust retention blueprint for DTC brands.
Daniel McCarthy explains the mechanics of cohort analysis and how it connects to calculating and understanding Customer Lifetime Value.
This episode explains the critical difference between looking at customer averages versus cohort data to understand the true health of a business.