Jimmy Kim and Chase Dimond present a 7-part framework specifically designed to diagnose and fix customer retention and churn issues for DTC brands.
Jimmy Kim and Chase Dimond present a 7-part framework specifically designed to diagnose and fix customer retention and churn issues for DTC brands.
Lulus CEO Crystal Landsem discusses actionable strategies for customer retention and churn reduction that helped grow a multimillion-dollar fashion brand.
A data-driven look at the 'Retention Blueprint,' focusing on how to analyze specific customer cohorts to identify and stop churn drivers.