Customer Churn Reduction

Answer

Thomas Lalas analyzes data from 2,000+ brands to reveal retention math, pinpointing when customers cancel and how to fix it.

Source: The Shopify Retention Math Nobody Runs on Shopify1Percent.

Top episodes

1. 1. The Shopify Retention Math Nobody Runs

   Shopify1Percent

   Thomas Lalas analyzes data from 2,000+ brands to reveal retention math, pinpointing when customers cancel and how to fix it.

2. 2. Ecommerce Subscription Playbook & Benchmarks: Operators Build (E6)

   OPERATORS

   A deep dive into subscription benchmarks and the operational changes needed to retain customers and increase lifetime value.

3. 3. Ep 507: How to Optimize Subscription Offers for Better Retention and Profit with Jordan Narducci

   DTC Podcast

   Former Kellogg lead Jordan Narducci explains how to optimize subscription offers and email tactics to reduce churn and boost profit.

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