Ecommerce planning episode featuring a specific 'PROPHIT System' framework including a customer churn calculation table to track at-risk customers.
Ecommerce planning episode featuring a specific 'PROPHIT System' framework including a customer churn calculation table to track at-risk customers.
Bonus episode with Sonja Grasser of Retention Theory focusing on customer psychology, identifying churn signals, and building retention systems.
Andrei Rebrov discusses subscription growth, focusing on analytics to identify high-value subscribers likely to churn and assessing overall business health.