Customer Behavior

Answer

Dr. BJ Fogg discusses his Behavior Model and how ecommerce merchants can use behavior design to influence consumer purchasing actions.

Source: Dr. BJ Fogg On The Fogg Behavior Model on Ecommerce Conversations.

Top episodes

1. 1. Dr. BJ Fogg On The Fogg Behavior Model

   Ecommerce Conversations

   Dr. BJ Fogg discusses his Behavior Model and how ecommerce merchants can use behavior design to influence consumer purchasing actions.

2. 2. Personalizing commerce: Humanizing with custom experiences

   Hit Subscribe | The subscription ecommerce podcast by Recharge

   Ben Parr discusses personalizing ecommerce through humanized experiences and conversational commerce to improve customer acquisition and support.

3. 3. Track Client Journey from the First Click to Purchase with Jesse Hanley, Founder of Bento

   Ecommerce Exits Podcast

   Jesse Hanley explains how to track the customer journey and understand behavior to reduce anxiety and increase email open rates and conversions.

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