Customer Advocacy Programs

Answer

Jay Gibb discusses how to build virality and word-of-mouth through formal customer advocacy and referral initiatives.

Source: [Greatest Hits] Multiply Your eCommerce Store’s Virality with Jay Gibb, Founder, and CEO of CloudSponge on The eCom Ops Podcast.

Top episodes

1. 1. [Greatest Hits] Multiply Your eCommerce Store’s Virality with Jay Gibb, Founder, and CEO of CloudSponge

   The eCom Ops Podcast

   Jay Gibb discusses how to build virality and word-of-mouth through formal customer advocacy and referral initiatives.

2. 2. EP 47: Building a Referral and Rewards Program: Turning Subscribers into Advocates

   Send It!

   Explores building referral and rewards programs specifically designed to turn email/SMS subscribers into brand advocates.

3. 3. Ep 31: Build An Ambassador Army With Crew Fire’s Alan VanToai

   DTC Podcast

   Alan VanToai discusses how to build a brand ambassador program to leverage word-of-mouth marketing and increase LTV.

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