Nicky Lomax, a CRM leader, discusses building a CRM tech stack, fixing databases, and launching SMS strategies for global fashion retailers like Ted Baker.
Nicky Lomax, a CRM leader, discusses building a CRM tech stack, fixing databases, and launching SMS strategies for global fashion retailers like Ted Baker.
Vanessa Hung discusses how Amazon's new AI systems influence sellers, focusing on CRM in online retail, personalization, and account health.
Linnworks CEO Chris Timmer discusses balancing ideas with costs, focusing on CRM's role in customer service and operational efficiency for scaling brands.