Nicky Lomax, a CRM leader for Ted Baker, explains how to build a CRM tech stack, launch SMS, and implement a retention strategy for global fashion brands.
Nicky Lomax, a CRM leader for Ted Baker, explains how to build a CRM tech stack, launch SMS, and implement a retention strategy for global fashion brands.
Subash from Not A Square joins to discuss AI implementation and CRM management to help e-commerce brands scale operations and data management.
Vanessa Hung discusses Amazon's new AI systems and the role of CRM and personalization in online retail to optimize catalog and account health.