Crm Best Practices

Answer

Haydn Parks shares a specialized 5-step framework for implementing CRM effectively, focusing on stakeholders and infrastructure.

Source: 5 Key Steps for Effective CRM Implementation with Haydn Parks, Digital Fit on eCommerce MasterPlan.

Top episodes

1. 1. 5 Key Steps for Effective CRM Implementation with Haydn Parks, Digital Fit

   eCommerce MasterPlan

   Haydn Parks shares a specialized 5-step framework for implementing CRM effectively, focusing on stakeholders and infrastructure.

2. 2. Fashion! CRM Marketing and Customer Retention with Ted Baker’s Nicky Lomax

   eCommerce MasterPlan

   Learn how a head of CRM built a strategy for global brand Ted Baker, including audits, tech stack fixes, and personalized marketing.

3. 3. EP 7: Unlock Data-Driven Marketing: Zero, First, and Third-Party Data Explained

   Send It!

   Unlock data-driven marketing by understanding the data types inside your CRM and how to map the customer journey effectively.

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