A reflective look at 2020, analyzing how COVID-19 transformed retail operations, supply chains, and consumer habits.
A reflective look at 2020, analyzing how COVID-19 transformed retail operations, supply chains, and consumer habits.
National Retail Federation CEO Matthew Shay discusses the resiliency of retail and the specific challenges faced during 2020.
Wharton Professor Barbara Kahn compares the COVID-19 retail impact to the Great Recession, focusing on digital transformation.