Conversational Commerce

Answer

Ben Parr (Octane AI) discusses conversational commerce and how brands can humanize the customer experience to drive acquisition beyond transactional exchanges.

Source: Personalizing commerce: Humanizing with custom experiences on Hit Subscribe | The subscription ecommerce podcast by Recharge.

Top episodes

1. 1. Personalizing commerce: Humanizing with custom experiences

   Hit Subscribe | The subscription ecommerce podcast by Recharge

   Ben Parr (Octane AI) discusses conversational commerce and how brands can humanize the customer experience to drive acquisition beyond transactional exchanges.

2. 2. Behind the Cart: AI's Secret Role in Conversational eCommerce — Marshall Cowan | What is Conversational Commerce, How AI is Changing Customer Service, How to Keep AI Interactions Authentic, Why AI Might Replace Traditional Sales Funnels (#312)

   Ecommerce Coffee Break

   This episode explores AI's role in conversational eCommerce, featuring Marshall Cowan. It discusses keeping AI authentic and the potential for AI to replace traditional sales funnels.

3. 3. Conversational Commerce Is Creating A New Hybrid Shopping Experience That Bridges The Gap Between In-Store And Online With Brian Long Of Attentive

   eCommerce Fastlane

   Brian Long of Attentive discusses how SMS marketing and conversational commerce create a new hybrid shopping experience for Shopify brands.

← Search again on AskThePods