Conversational Ai

Answer

Marshall Cowan, CEO of Clevertar, discusses AI's role in conversational ecommerce, focusing on authentic two-way brand interactions and replacing traditional sales funnels.

Source: Behind the Cart: AI's Secret Role in Conversational eCommerce — Marshall Cowan | What is Conversational Commerce, How AI is Changing Customer Service, How to Keep AI Interactions Authentic, Why AI Might Replace Traditional Sales Funnels (#312) on Ecommerce Coffee Break.

Top episodes

1. 1. Behind the Cart: AI's Secret Role in Conversational eCommerce — Marshall Cowan | What is Conversational Commerce, How AI is Changing Customer Service, How to Keep AI Interactions Authentic, Why AI Might Replace Traditional Sales Funnels (#312)

   Ecommerce Coffee Break

   Marshall Cowan, CEO of Clevertar, discusses AI's role in conversational ecommerce, focusing on authentic two-way brand interactions and replacing traditional sales funnels.

2. 2. Real Time Conversational Commerce: How Brands Are Using AI To Power Real Time Conversations With Customers

   eCommerce Fastlane

   Exploring how brands use AI to power real-time conversational commerce, specifically focusing on the rise of WhatsApp marketing for Shopify brands.

3. 3. Why people are falling in love with AI chatbots

   Decoder with Nilay Patel

   Nilay Patel explores why users are developing emotional bonds with AI chatbots and the evolution of AI from task-oriented tools to conversational partners.

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