Conversational Ai

Answer

Steve Hutt and Jeremy Horowitz discuss real-time conversational commerce and how brands use AI to power customer conversations, specifically through channels like WhatsApp.

Source: Real Time Conversational Commerce: How Brands Are Using AI To Power Real Time Conversations With Customers on eCommerce Fastlane.

Top episodes

1. 1. Real Time Conversational Commerce: How Brands Are Using AI To Power Real Time Conversations With Customers

   eCommerce Fastlane

   Steve Hutt and Jeremy Horowitz discuss real-time conversational commerce and how brands use AI to power customer conversations, specifically through channels like WhatsApp.

2. 2. Creating In-Store Experiences on Your Website | Yoav Oz & Shauli Mizrahi | Rep AI | Bonus Episode

   Honest Ecommerce

   Explores how Rep AI uses conversational AI to simulate an in-store salesperson experience on ecommerce websites to drive revenue rather than just support.

3. 3. Behind the Cart: AI's Secret Role in Conversational eCommerce — Marshall Cowan | What is Conversational Commerce, How AI is Changing Customer Service, How to Keep AI Interactions Authentic, Why AI Might Replace Traditional Sales Funnels (#312)

   Ecommerce Coffee Break

   Marshall Cowan discusses the transition from simple bots to authentic AI-driven two-way conversations and how this replaces traditional sales funnels.

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