Consumer Pain Points

Top 3 podcast episodes answering this question on AskThePods · common consumer frustrations.

Answer

Siteworx’s Adelle Emery discusses common customer frustrations and online shopping behavior to help owners improve UX.

Source: Siteworx’s Adelle Emery on Ecommerce Conversations.

Top episodes

  1. 1. Siteworx’s Adelle Emery

    Ecommerce Conversations

    Siteworx’s Adelle Emery discusses common customer frustrations and online shopping behavior to help owners improve UX.

  2. 2. Why Retailers Needs to Rethink the Checkout Experience

    Retail Remix

    SVP Shilpi Narang explores why checkout experiences are still a major friction point for consumers and how retailers can fix it.

  3. 3. [DECODED] The New E-Commerce Wars: When Brands Need to Earn Their Place in Consumers' Lives

    Future Commerce

    An analysis of shifting consumer expectations and the specific pain points of modern eCommerce, such as returns and utility.

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