Clienteling

Answer

Brian and Ingrid Milman (Ann Inc) discuss clienteling as a culture, customer expectations in the digital age, and how to lace kindness into brand interactions.

Source: "Bottle Up Kindness" (w/ Ingrid Milman, Ann Taylor) on Future Commerce.

Top episodes

1. 1. "Bottle Up Kindness" (w/ Ingrid Milman, Ann Taylor)

   Future Commerce

   Brian and Ingrid Milman (Ann Inc) discuss clienteling as a culture, customer expectations in the digital age, and how to lace kindness into brand interactions.

2. 2. [Step by Step] What Role Does a Tech Stack Play in Customer Retention? feat. Alida Sholl, Director of Operations at Rep Fitness

   Future Commerce

   Director of Ops Alida Sholl walks through tech stacks and strategies used at Rep Fitness to achieve the 'pinnacle of clienteling' for customer retention.

3. 3. "Instagrammable Moments" Live @ NRF 2019

   Future Commerce

   Live from NRF 2019, the hosts discuss how retailers are using engagement and clienteling to shape product assortments and marketing.

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