Tony Drockton discusses the importance of H2H (human-to-human) engagement and maintaining genuine connections with customers in an automated world.
Tony Drockton discusses the importance of H2H (human-to-human) engagement and maintaining genuine connections with customers in an automated world.
Justin Thumpson of Madluvv explains how focusing on customer relationships and feedback drives growth and brand loyalty.
Explores a 'customer-first' approach to e-commerce, prioritizing the relationship and understanding the audience before the product.