Jordan Gordon presents a 'Retention Blueprint' focusing on the four fundamental customer cohorts and specific drivers to reduce churn.
Jordan Gordon presents a 'Retention Blueprint' focusing on the four fundamental customer cohorts and specific drivers to reduce churn.
Matthew Holman discusses the evolution of Shopify subscriptions, focusing on offer optimization and billing cycle adjustments to kill churn.
Adam Tesan discusses the interception of churn through personalized cancellation experiences and tailored offers.