Jordan Gordon provides a tactical blueprint for customer retention, specifically focusing on cohort-based strategies to reduce churn.
Jordan Gordon provides a tactical blueprint for customer retention, specifically focusing on cohort-based strategies to reduce churn.
Matthew Holman discusses modern subscription strategies on Shopify, specifically focusing on billing optimizations to lower churn.
Jimmy Kim and Chase Dimond walk through a 7-part framework for auditing brand retention and diagnosing churn problems.