Richard Chapple (ex-Gymshark CMO) discusses how friction in the checkout process costs brands 8% of revenue and how to optimize it.
Richard Chapple (ex-Gymshark CMO) discusses how friction in the checkout process costs brands 8% of revenue and how to optimize it.
Anna Simon of Primal Kitchen shares strategies for optimizing the shopper journey, focusing on the transition from product discovery to checkout.
Jim Huffman discusses scaling conversion by removing friction points and leveraging data to optimize the checkout process.