Paul Hancox, SVP of eCommerce at Parts Town, discusses building an AI chatbot strategy that effectively serves customers and supports business growth.
Paul Hancox, SVP of eCommerce at Parts Town, discusses building an AI chatbot strategy that effectively serves customers and supports business growth.
Lisa Popovici of Siena AI explains why Shopify stores should use AI for customer service to increase revenue and satisfaction.
Hosts Jimmy Kim and Chase Dimond discuss turning email and SMS into two-way channels through conversational commerce and chatbots.