Building Support Systems

Answer

Host Scott Austin covers best practices for working with and building effective customer support interactions and technical support processes.

Source: How to Work with Customer Support on The Shopify Solutions Podcast.

Top episodes

1. 1. How to Work with Customer Support

   The Shopify Solutions Podcast

   Host Scott Austin covers best practices for working with and building effective customer support interactions and technical support processes.

2. 2. Handling Phone Calls: The Pros, Cons and Phone Support Options for Merchants with Bill D'Alessandro of NurtureMyBody.com

   The eCommerceFuel Podcast

   Bill D'Alessandro discusses methods for handling customer support, including software, services, and structural options for merchants.

3. 3. Beardbrand's Top Ecommerce Tools in 2026

   Ecommerce Conversations

   Eric Bandholz shares the foundational and operational systems, including order and inventory management, essential for a D2C business in 2026.

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